Terms and Conditions

In these Terms and Conditions, unless the context otherwise requires, the following capitalised expressions shall bear the meanings ascribed to them below:

1. (a)

   “Applicable Law” means all laws, statutes, ordinances, rules, regulations, directions, notifications, orders and judgments of any competent authority in force in the Republic of India from time to time;

2. (b)

   “Brief” means a project requirement submitted by the User through the “Start a project” form, including any files uploaded therewith;

3. (c)

   “Company Content” means all content available on the Platform other than User Content, including text, product descriptions, photographs, illustrations, images, graphics, logos, trade marks, the name and mark “VOIDRA”, layout, design, software and source code;

4. (d)

   “Engagement” means any arrangement for the sourcing, development, customisation, white-labelling, sampling or supply of products between the Company and a User, and “Engagement Document” means the quotation, proposal, purchase order, invoice or other written instrument issued or accepted by the Company which governs an Engagement;

5. (e)

   “Force Majeure Event” has the meaning given to it in clause 18;

6. (f)

   “Forms” means the “Start a project” brief form, the contact form and the vendor partner registration form made available on the Platform;

7. (g)

   “Intellectual Property Rights” means all patents, trade marks, service marks, trade names, designs, copyright (including in software), database rights, rights in confidential information and know-how, and all other intellectual property rights, whether registered or unregistered, and all applications for and renewals of any of the foregoing, anywhere in the world;

8. (h)

   “Intermediary Rules” means the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021;

9. (i)

   “Platform” means the website operated by the Company at voidra.co, its sub-domains and any successor domain designated by the Company, including all pages, Forms and features available thereon;

10. (j)

    “Privacy Policy” means the Company’s privacy policy published at /privacy-policy, together with the Cookie Policy published at /cookie-policy;

11. (k)

    “Quotation” means a customised quotation or proposal issued by the Company to the User in response to a Brief;

12. (l)

    “Services” means the services described in clause 4;

13. (m)

    “Showcase” means the section of the Platform displaying illustrative products, together with product illustrations appearing elsewhere on the Platform;

14. (n)

    “User Content” means all information, text, specifications, logos, artwork, designs, images, documents and other material submitted, uploaded or transmitted by the User through the Forms or otherwise to the Company; and

15. (o)

    “Vendor” means any manufacturer, supplier, artisan, printer, packer, logistics provider or other third party engaged or proposed to be engaged by the Company in connection with an Engagement, and “Vendor Applicant” means a User who submits the vendor partner registration form.

Capitalised expressions used but not defined herein shall have the meanings ascribed to them in the Privacy Policy.

In these Terms and Conditions, unless the context otherwise requires:

1. (a)

   headings are for convenience of reference only and shall not affect construction or interpretation;

2. (b)

   words importing the singular include the plural and vice versa, and words importing a gender include every gender;

3. (c)

   the words “include”, “includes” and “including” shall be construed as being followed by the words “without limitation”;

4. (d)

   a reference to any statute or statutory provision includes a reference to it as amended, modified, consolidated or re-enacted from time to time, and to any subordinate legislation made under it;

5. (e)

   a reference to a “person” includes any individual, company, firm, body corporate, partnership, trust, association or governmental authority;

6. (f)

   a reference to “writing” or “written” includes email; and

7. (g)

   no rule of construction shall apply to the disadvantage of a party on the basis that such party prepared these Terms and Conditions.

In the event of any conflict between these Terms and Conditions and an Engagement Document, the Engagement Document shall prevail in respect of the Engagement concerned.

Use of the Platform is available only to persons competent to contract within the meaning of Section 11 of the Indian Contract Act, 1872. A natural person shall have completed eighteen (18) years of age, be of sound mind and not be disqualified from contracting by any law to which such person is subject. The Platform is not directed at persons under eighteen (18) years of age, who shall not submit any Form.

Where the User uses the Platform on behalf of a company, firm, organisation or other entity, the User represents and warrants that the User is duly authorised to bind such entity to these Terms and Conditions, and the expression “User” shall include such entity.

The User represents and warrants that:

1. (a)

   all information furnished by the User to the Company is true, accurate, current and complete, and the User shall promptly update such information if it changes;

2. (b)

   the User is not barred from using the Platform under Applicable Law; and

3. (c)

   the User’s use of the Platform and submission of User Content shall not violate Applicable Law or the rights of any third party.

Through the Platform, the Company makes available the following:

1. (a)

   information concerning the Company’s sourcing, product development, customisation, white-labelling, quality and delivery services, and the sectors it serves;

2. (b)

   the Showcase, which displays illustrations of products that the Company sources and customises, and which may be filtered by category;

3. (c)

   the “Start a project” form, through which the User may submit a Brief and upload reference images, design files and other files;

4. (d)

   the contact form, and links to contact the Company by email, telephone or WhatsApp; and

5. (e)

   the vendor partner registration form, through which manufacturers and suppliers may apply to be considered as Vendors.

Nature of the Platform. The Platform is an information and enquiry platform. No goods or services are sold, and no payment is accepted, through the Platform. The submission of a Brief constitutes an invitation to the Company to consider the User’s requirements and does not constitute an offer capable of acceptance, an order, or a contract for the supply of any goods or services.

Enquiry process. Following receipt of a Brief, the Company endeavours to contact the User within the period indicated on the Platform, to schedule an initial meeting to understand the User’s requirements and thereafter to prepare a Quotation. Any period indicated on the Platform is an estimate and not a binding commitment. The Company reserves the right, in its sole discretion, to decline any Brief without assigning any reason.

No obligation. A Quotation carries no obligation on the User to place an order. A Quotation shall be valid only for the period, and subject to the assumptions and conditions, stated therein, and shall not bind the Company unless and until it is accepted in writing and an Engagement Document is issued or countersigned by the Company.

Engagements. Every Engagement, including the specifications, quantities, prices, taxes, payment terms, sampling, production timelines, delivery, inspection, acceptance, returns and warranties applicable thereto, shall be governed exclusively by the relevant Engagement Document, read with these Terms and Conditions to the extent not inconsistent therewith.

White-labelling and customisation. White-labelling and customisation are subject to feasibility, which varies according to the product and the nature of the branding sought. Where white-labelling is not feasible, products may be supplied plain or unbranded. The Company does not warrant that any particular product, finish, material, colour, technique or quantity shown or described on the Platform will be available for any Engagement.

Samples and shipping. Samples may be arranged upon request, and sample orders, together with any similar incidental items, shall be charged at actual cost. The Company delivers within India and to destinations outside India, and shipping charges shall be billed at actual cost, in each case as specified in the Engagement Document.

Vendor applications. Submission of the vendor partner registration form does not create any contractual relationship, exclusivity or obligation on the Company to engage the Vendor Applicant, to issue any purchase order, or to respond. Any engagement of a Vendor shall be governed by a separate written agreement.

The Company reserves the right to modify, suspend or discontinue the Platform or any part thereof, or any feature or Form, at any time without notice and without liability.

The Platform does not offer registration or user accounts to the public. A restricted administrative area of the Platform is accessible only to personnel of the Company whose credentials are issued by the Company. No User shall attempt to access, probe or obtain credentials for such area.

Where the Company issues credentials to any person, such person shall maintain their confidentiality, shall not share them, shall notify the Company immediately at hello@voidra.co upon any actual or suspected unauthorised use, and shall be liable for all activity conducted under such credentials until such notification.

The User shall be responsible for all submissions made through the Forms using the User’s name, email address or telephone number, and for the security of the User’s own email account and devices.

Access to and use of the Platform, and the submission of a Brief and receipt of a Quotation, are free of charge. The Platform does not integrate any payment gateway, and the Company shall never request payment, card details or banking credentials through the Platform.

Every Engagement is quoted individually. Fees, charges, taxes, invoicing and payment terms for an Engagement, including any advance, shall be as set out in the relevant Engagement Document and shall be payable by the means specified therein. Unless otherwise stated, all prices are exclusive of Goods and Services Tax and other applicable taxes, duties and levies, which shall be borne by the User in addition. Customs duties, import taxes and charges levied in a destination outside India shall be borne by the User unless the Engagement Document provides otherwise.

No subscription, recurring charge, auto-renewal or recurring payment mandate is offered through the Platform.

Cancellation and refunds in respect of any Engagement shall be governed by the relevant Engagement Document. Where the Engagement Document is silent, amounts paid shall not be refundable, save as mandated by Applicable Law; provided that nothing in this clause shall derogate from any non-waivable right of a consumer under the Consumer Protection Act, 2019.

Subject to the User’s continued compliance with these Terms and Conditions, the Company grants the User a limited, revocable, non-exclusive, non-transferable and non-sublicensable licence to access and use the Platform for the purpose of learning about the Company’s Services, submitting Briefs, contacting the Company and applying as a Vendor, and for no other purpose.

The licence in clause 7.1 does not permit the User to copy, reproduce, republish, frame, download (save for transient caching by the User’s browser), modify, translate, create derivative works of, distribute, sell or commercially exploit any Company Content, or to use any Company Content to train, develop or improve any machine learning or artificial intelligence system. The licence shall terminate automatically upon any breach of these Terms and Conditions.

The User shall not host, display, upload, modify, publish, transmit, store, update or share, through the Platform or any Form, any information which:

1. (i)

   belongs to another person and to which the User does not have any right;

2. (ii)

   is obscene, pornographic, paedophilic, invasive of another’s privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or an online game that causes user harm, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;

3. (iii)

   is harmful to a child;

4. (iv)

   infringes any patent, trade mark, copyright or other proprietary rights;

5. (v)

   deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature;

6. (vi)

   impersonates another person;

7. (vii)

   threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting another nation;

8. (viii)

   contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;

9. (ix)

   is in the nature of an online game that is not verified as a permissible online game;

10. (x)

    is in the nature of an advertisement or surrogate advertisement or promotion of an online game that is not a permissible online game, or of any online gaming intermediary offering such an online game; or

11. (xi)

    violates any law for the time being in force.

Without prejudice to clause 8.1, the User shall not:

1. (a)

   submit any Brief, message or application that is false, fraudulent, made in the name of another person without authority, or made for the purpose of obtaining the Company’s pricing, Vendor information or know-how for competitive purposes;

2. (b)

   submit spam, automated or bulk submissions, or attempt to circumvent the Platform’s bot detection, honeypot or rate-limiting mechanisms;

3. (c)

   use any robot, spider, scraper or other automated means to access, copy or monitor the Platform or any Company Content;

4. (d)

   attempt to gain unauthorised access to the Platform, its administrative area, its servers, database or storage, or any system or network connected thereto, or probe, scan or test the vulnerability of the Platform, or breach any security or authentication measure;

5. (e)

   interfere with or disrupt the operation of the Platform, or impose an unreasonable or disproportionately large load on its infrastructure;

6. (f)

   upload any file containing Sensitive Personal Data or Information, or the Personal Data of any person without lawful authority; or

7. (g)

   use the Platform for any purpose that is unlawful or prohibited by these Terms and Conditions.

The Company shall be entitled, without notice and without prejudice to any other right or remedy, to delete any User Content in breach of this clause, to block access to the Platform, and to report such breach to the competent authorities and furnish such information as may be required under Applicable Law.

Ownership. As between the User and the Company, the User retains all right, title and interest, including all Intellectual Property Rights, in and to the User Content, including the User’s trade marks, logos, artwork and designs.

Licence. The User hereby grants to the Company a non-exclusive, worldwide, royalty-free, sub-licensable (to Vendors and to the Data Processors identified in the Privacy Policy) and transferable (in connection with a transaction described in clause 22.3) licence to use, reproduce, store, adapt, modify (including by resizing or recolouring artwork for production), transmit and display the User Content for the purposes of evaluating the User’s Brief, preparing Quotations, sourcing, sampling, producing, quality-checking and delivering products under an Engagement, maintaining records and complying with Applicable Law. Such licence shall subsist for so long as reasonably required for such purposes and, in respect of records retained in accordance with the Privacy Policy, for the corresponding retention period.

The Company shall not use the User’s trade marks, logos or products in its marketing, portfolio or Showcase without the User’s prior written consent.

Representations and warranties. The User represents and warrants that (a) the User owns, or holds all licences, consents and permissions necessary to grant the licence in clause 9.2 in respect of, all User Content, including every trade mark, logo, artwork and design that the User requests be applied to any product; (b) the User Content and its use in accordance with these Terms and Conditions shall not infringe the Intellectual Property Rights, privacy or other rights of any person; and (c) the User Content does not contravene clause 8.

Confidentiality. The Company shall treat User Content submitted through the Forms as confidential and shall disclose it only to its personnel, Vendors and Data Processors on a need-to-know basis for the purposes in clause 9.2, or as required by Applicable Law. This obligation shall not apply to information which is or becomes publicly available otherwise than through the Company’s breach, or which was lawfully known to the Company before its submission.

Takedown procedure. Any person who believes that any content on the Platform infringes such person’s Intellectual Property Rights or is otherwise unlawful may notify the Grievance Officer in accordance with clause 20, identifying the content concerned, the right claimed and the basis of the complaint, together with the complainant’s contact particulars. The Company shall examine such notice and shall remove or disable access to content found to be in breach, within the timelines prescribed under Applicable Law and, where the Intermediary Rules apply, within twenty-four (24) hours of a complaint relating to content of the nature described in Rule 3(2)(b) thereof and within thirty-six (36) hours of receipt of an order of a court or notification of the appropriate government or its agency.

All Company Content and all Intellectual Property Rights therein are owned by or licensed to the Company, and are protected under the Copyright Act, 1957, the Trade Marks Act, 1999, the Designs Act, 2000 and other Applicable Law. The name and mark “VOIDRA” and the VOIDRA logo are the trade marks of the Company.

Nothing in these Terms and Conditions shall be construed as conferring on the User any licence or right in respect of any Company Content, save as expressly set out in clause 7. All rights not expressly granted herein are reserved by the Company.

Any feedback, suggestion or idea communicated by the User to the Company regarding the Platform may be used by the Company without restriction and without any obligation to the User, and the User hereby grants to the Company a perpetual, irrevocable, worldwide, royalty-free licence to use the same, provided that this clause shall not apply to User Content.

The Platform contains links to and integrations with services operated by third parties, including WhatsApp (for click-to-chat), Google reCAPTCHA (for bot detection) and, where enabled with the User’s consent, Google Analytics. The User’s use of any such service is governed by the terms and policies of its operator. The Company does not endorse, control or assume any responsibility for any third-party service, and the User’s use thereof is at the User’s sole risk.

The Company is not a party to, and shall have no liability in respect of, any transaction between the User and any third party, save as expressly provided in an Engagement Document.

Certain photographs and images on the Platform, including the product images in the Showcase and on the Solutions pages, are illustrations created with the assistance of generative artificial intelligence tools or are stock photography. Such images are provided for illustrative purposes only. They do not depict actual products manufactured for, or supplied to, any customer, and they do not constitute a representation as to the appearance, colour, material, finish, dimensions, quality, branding or availability of any product.

Product descriptions, indicative minimum quantities and lead times shown on the Platform are indicative only and are subject to confirmation in a Quotation or Engagement Document. The User shall not rely on any illustrative or indicative content in making any commercial decision, and the Company makes no warranty as to its accuracy. Any reliance by the User on such content shall be at the User’s sole risk.

The Company does not use artificial intelligence services to Process the User’s Personal Data or User Content submitted through the Platform.

The Company’s collection and Processing of Personal Data are governed by the Privacy Policy and the Cookie Policy, which are incorporated into these Terms and Conditions by reference. By using the Platform, the User acknowledges that the User has read and understood the Privacy Policy.

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE PLATFORM AND ALL COMPANY CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY OR COMPLETENESS.

Without prejudice to clause 14.1, the Company does not warrant that the Platform will be uninterrupted, timely, secure or free of errors, viruses or other harmful components, that any defect will be corrected, that any Brief or Form submission will be received or delivered, or that any email sent by the Company will be delivered. The User shall retain a copy of all User Content submitted.

Warranties in respect of products supplied under an Engagement, if any, shall be solely as set out in the relevant Engagement Document.

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTOR, OFFICERS, EMPLOYEES, AGENTS OR VENDORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OPPORTUNITY OR DATA, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE USE OF OR INABILITY TO USE THE PLATFORM, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE AGGREGATE LIABILITY OF THE COMPANY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND CONDITIONS AND THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY THE USER TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM IN RESPECT OF THE PLATFORM, AND (B) INDIAN RUPEES ONE THOUSAND (INR 1,000). LIABILITY IN RESPECT OF AN ENGAGEMENT SHALL BE AS PROVIDED IN THE RELEVANT ENGAGEMENT DOCUMENT.

Nothing in these Terms and Conditions shall exclude or limit any liability which cannot be excluded or limited under Applicable Law, including liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence, or the non-waivable rights of a consumer under the Consumer Protection Act, 2019.

The User shall indemnify, defend and hold harmless the Company, its director, officers, employees, agents and Vendors from and against all claims, demands, actions, proceedings, losses, damages, liabilities, penalties, costs and expenses (including reasonable legal fees) arising out of or in connection with (a) any breach by the User of these Terms and Conditions or of Applicable Law; (b) any User Content, including any claim that the application of the User’s trade marks, logos, artwork or designs to any product infringes the rights of any third party; (c) any information furnished by the User being false, inaccurate or misleading; or (d) any negligent or wilful act or omission of the User.

The Company shall notify the User of any claim for which indemnity is sought, and shall be entitled to participate in the defence of such claim with counsel of its choice. The User shall not settle any such claim without the Company’s prior written consent.

The Company may, at any time and without liability, suspend or terminate the User’s access to the Platform or any part thereof, with or without notice, where the Company reasonably believes that the User has breached these Terms and Conditions, where required by Applicable Law or by an order of a competent authority, or where necessary to protect the Platform, the Company or any other person.

The User may cease using the Platform at any time, and may request the erasure of the User’s Personal Data in accordance with the Privacy Policy.

Upon termination, the licence in clause 7 shall cease forthwith. Personal Data and User Content held by the Company shall thereafter be retained or erased in accordance with the Privacy Policy. Termination shall not affect any Engagement then subsisting, which shall continue to be governed by its Engagement Document.

Clauses 1, 2, 9.2 to 9.6, 10, 12, 14, 15, 16, 17.3, 19, 21 and 22, and any other provision which by its nature is intended to survive, shall survive the termination of these Terms and Conditions.

The Company shall not be liable for any failure or delay in the performance of its obligations to the extent caused by any event beyond its reasonable control, including act of God, flood, earthquake, fire, epidemic, pandemic, war, hostilities, terrorism, riot, civil commotion, strike, lockout, governmental action or restriction, embargo, failure of public utilities or telecommunications networks, failure or suspension of any hosting, storage, email or other service provider, cyber attack, or failure of any Vendor or carrier resulting from any of the foregoing (each, a “Force Majeure Event”). The Company’s obligations shall be suspended for the duration of the Force Majeure Event.

Governing law. These Terms and Conditions, the Privacy Policy and any dispute, controversy or claim arising out of or in connection with them or the Platform, including any question regarding their existence, validity, interpretation, performance or termination (a “Dispute”), shall be governed by and construed in accordance with the laws of the Republic of India.

Amicable resolution. The party raising a Dispute shall give written notice thereof to the other party, which, in the case of notice to the Company, shall be sent to hello@voidra.co. The parties shall attempt in good faith to resolve the Dispute by negotiation for a period of thirty (30) days from the date of receipt of such notice.

Arbitration. Any Dispute not resolved within the period specified in clause 19.2 shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitral tribunal shall consist of a sole arbitrator appointed by mutual consent of the parties, failing which, within thirty (30) days of a request by either party, by the competent court in accordance with Section 11 of the said Act. Neither party shall have the right to appoint the sole arbitrator unilaterally.

Seat, venue and language. The seat and venue of arbitration shall be Gurugram (Gurgaon), Haryana, India. The arbitration shall be conducted in the English language. The award of the arbitral tribunal shall be final and binding upon the parties.

Jurisdiction. Subject to clauses 19.3 and 19.6, the competent courts at Gurugram, Haryana shall have exclusive jurisdiction in respect of applications for interim relief, the enforcement of any arbitral award, and all matters which are not capable of being referred to arbitration.

Consumer rights. Nothing in this clause 19 shall derogate from any non-waivable statutory right of a consumer within the meaning of the Consumer Protection Act, 2019 to approach the appropriate Consumer Disputes Redressal Commission, or from any right of a Data Principal to approach the Data Protection Board of India.

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the Digital Personal Data Protection Act, 2023 and, to the extent applicable, the Consumer Protection (E-Commerce) Rules, 2020, the Company has designated the following Grievance Officer, to whom any complaint regarding the Platform, its content, the Services or the Processing of Personal Data may be addressed:

The Grievance Officer shall acknowledge each complaint within twenty-four (24) hours of its receipt and shall redress it within the period specified in clause 16.3 of the Privacy Policy, or such shorter period as may be prescribed under Applicable Law.

All notices to the Company under these Terms and Conditions shall be in writing and sent by email to hello@voidra.co, with a copy, in the case of a notice of Dispute or legal proceedings, by registered post or reputed courier to the registered office stated above. Notices shall be deemed received, if sent by email, on the next business day following transmission without a delivery failure notification, and, if sent by post or courier, on the date of delivery.

The Company may give notices to the User by email to the address furnished by the User, or by publication on the Platform, and the User consents to receiving communications from the Company in electronic form.

Severability. If any provision of these Terms and Conditions is held by a court or tribunal of competent jurisdiction to be invalid, illegal or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

Waiver. No failure or delay by the Company in exercising any right or remedy shall operate as a waiver thereof, nor shall any single or partial exercise preclude any further exercise of that or any other right or remedy.

Assignment. The User shall not assign or transfer any right or obligation hereunder without the Company’s prior written consent. The Company may assign or transfer its rights and obligations hereunder, in whole or in part, including in connection with any compromise, arrangement, merger, amalgamation or transfer of its undertaking.

Entire agreement. These Terms and Conditions, together with the Privacy Policy and the Cookie Policy, constitute the entire agreement between the User and the Company in respect of the Platform and supersede all prior understandings in respect thereof, without prejudice to any Engagement Document.

Amendment. The Company may amend these Terms and Conditions at any time by publishing the amended version on the Platform with a revised “Last updated” date. The amended version shall apply from the date of publication, save that it shall not apply to any Dispute of which notice was given before such date. The User’s continued use of the Platform after such publication shall constitute acceptance of the amended Terms and Conditions.

Relationship of the parties. Nothing herein shall be construed as creating any partnership, joint venture, agency, franchise or employment relationship between the User and the Company.

No third-party beneficiaries. Save as provided in clauses 15 and 16 in respect of the persons named therein, no person other than the User and the Company shall have any right to enforce any provision of these Terms and Conditions.

VOIDRA Innovations (OPC) Private Limited · CIN U47890HR2025OPC132059 · Registered office: Plot No. 1371, First Floor, Sector 12A, Sadar Bazar, Gurgaon, Haryana – 122001, India · Email: hello@voidra.co · Telephone: +91 8851423071

These Terms and Conditions were last updated on 31 October 2026.